Free shipping to EU/ RU/KZ/TH
We take the risk of customs duties.
* can be shipped to the following countries via Railroad Line at present:
Austria, Russia, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain(Except Canary Islands), Sweden.(The Remote Area will attract a Remote Area surcharge.)
* It takes about 35-50 days to update the tracking information after the item arrives to destination via railway transport.
Terms of Service
Configuration
Due to the different production batch, parts may change, we promise all changes there will be no debasement of quality of parts, only USES the equivalent grade configuration to replace, please rest assured purchase.
About Payment:
We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW
Before placing your order, please confirm details with us if you have request on items.
Please make payment within 3 days of your order if possible.We will just ship the goods to you according to the address that you wrote in AliExpress,if you wanna change, please leave a message when you place the order.
About Shipping:
1)When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 4-7 days once your payment is completely verified.
2)We do not guarantee delivery time on all international shipments (especially for the china air mailpost) due to difference in customs clearing times in individual countries, which may affect how quickly your product is inspected.
3) If you have other ideas, please contact our service for changing. Any import charges or tax fees will be at your side. Please note.
About Warranty:
> Warranty 1: body part — Frame 5 years, front fork 1 year, the other six months, inner and outer tires and other wearing parts are not covered by the warranty;
> Warranty two: electric part — battery / motor / controller for 1 year, the other 3 months.
We offer the 1-month free replacement. Buyers may request for a replacement within 7days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will refund or exchange them ASAP.
About Sizes:
The sizes are illustrated with specific measurements in the detailed specifications. Please check the specifications before you place an order. Normally the allowable differences in the size are approximately 0.5 inch in measurement. If you find the size of the products do not fit you, you can directly contact us.
About Colors:
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is wrong color, please contact us to see if a return or refund is possible.
About Feedback:
Your feedback is extremely important to us. Please click 5 stars feedback if you like our items and service. I will provide competitive price and better service all the way.
Please contact us before leaving any negative feedback or opening any dispute on AliExpress.We understand the unhappiness you might have if the order go wrong, as we think any problems will be solved after active cooperation and good communication! Thanks
